Terms & Conditions.

Welcome to TREKKOUT! These Terms & Conditions (“Terms”) govern your use of our website www.trekkout.com and the purchase of any products from us. By accessing our website and placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Who We Are

TREKKOUT operates www.trekkout.com. If you have any questions about these Terms, please visit our Contact Us page or email us at: info@trekkout.com.

Use of Our Website

  • You must be at least 18 years old or have parental/guardian permission to use this website.

  • You agree to use this website only for lawful purposes and not to engage in any fraudulent or malicious activity.

  • We reserve the right to suspend or terminate access if we suspect misuse or breach of these Terms.

Orders & Payments

  • All orders placed on www.trekkout.com are subject to availability.

  • Prices are listed in GBP (£) and include VAT where applicable. Shipping fees are calculated at checkout.

  • We accept Visa, Mastercard and other major payment providers. Payments are processed securely via third-party providers.

  • Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance. We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

Shipping & Delivery

  • Delivery times vary depending on location and courier services.

  • We currently only ship within the UK, with free next day delivery on all orders placed before 3 PM (Monday - Saturday).

  • We are not responsible for delays caused by external factors (e.g. weather, customs, courier delays).

  • If your order does not arrive within the estimated timeframe, please visit our Contact Us page or email us at info@trekkout.com.

Returns & Refunds

  • We accept returns within 30 days of delivery, provided items are unused, in original packaging, and in resaleable condition.

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • Refunds will be processed within 5-7 business days after receiving the returned item.

  • To initiate a return, please email us at info@trekkout.com with your order details.

Product Descriptions & Availability

  • We aim to provide accurate descriptions and images, but colours and details may vary slightly depending on screen settings.

  • All items are subject to availability. If a product is out of stock after purchase, we will contact you with options for a replacement or refund.

  • We reserve the right to update, modify, or discontinue products at any time without notice.

Liability & Disclaimer

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our products are sold “as is” and should be used as intended. Always follow safety guidelines and product instructions.

  • We do not guarantee that our website will be error-free or uninterrupted at all times.

Intellectual Property

  • All content on this website (logos, images, text, designs) is owned by TrekkOut and protected by copyright laws.

  • You may not reproduce, distribute, or use any content without our written permission.

Third-Party Links

  • Our website may contain links to external websites. We are not responsible for their content, privacy policies, or business practices.

Changes to These Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with an updated date.

  • Your continued use of the website after updates constitutes acceptance of the new Terms.

Contact Us

If you have any questions about our Terms & Conditions, visit our Contact Us page or email us at: info@trekkout.com.