Privacy Policy.

At TREKKOUT, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.trekkout.com and interact with our services.

Who We Are

TREKKOUT (“we,” “us,” or “our”) operates the website www.trekkout.com. If you have any questions about this policy or how we handle your data, you can visit our Contact Us page or email us at:

Email: info@trekkout.com

What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data – Name, username, and title

  • Contact Data – Email address and phone number

  • Billing & Transaction Data – Payment details (processed securely by third-party payment providers)

  • Technical Data – IP address, browser type, operating system, and device information

  • Usage Data – How you interact with our website (e.g. pages visited, time spent on site)

  • Marketing Preferences – Your preferences for receiving emails, newsletters, or promotional offers

How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you – When you create an account, place an order, contact us, or subscribe to our newsletter

  • Automatically – Through cookies and tracking technologies when you browse our website

  • From third parties – Such as payment processors, advertising partners, and analytics providers

How We Use Your Data

We process your data for the following purposes:

  • To process and fulfil orders

  • To manage your account and provide customer support

  • To send order confirmations, updates, and promotional offers (if opted in)

  • To improve website functionality and personalise user experience

  • To detect and prevent fraud or security threats

  • To comply with legal and regulatory obligations

How We Share Your Data

We do not sell your personal data. However, we may share it with:

  • Service providers (e.g. payment processors, delivery couriers, IT support)

  • Analytics and marketing partners (e.g. Google Analytics, Meta/Facebook Ads)

  • Legal authorities if required by law or to protect our rights

How We Protect Your Data

We take security seriously and implement measures to safeguard your information, including:

  • Secure encryption for payments and personal data

  • Restricted access to sensitive data

  • Regular security audits and software updates

Your Rights

Under data protection laws (including GDPR), you have the right to:

  • Access – Request a copy of your personal data

  • Correct – Update any incorrect or incomplete data

  • Delete – Ask us to erase your data (subject to legal obligations)

  • Withdraw consent – Opt out of marketing communications at any time

  • Restrict processing – Limit how we use your data in certain situations

To exercise your rights, visit our Contact Us page or email us at info@trekkout.com.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. For more details, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this policy or how we handle your data, please visit our Contact Us page or email us at: info@trekkout.com.